How to Return a Heatless Hair Curler Hassle-Free

We have a 30-day return policy for our Heatless hair curler and all hair styling products.

If your return is related to the Heatless hair curler or any heatless styling tool, please contact our Customer Service Team at [email protected] and include details about your issue with the hair tool or curler.Please provide as much information as possible including the Order #, Full Name, Address, Phone Number, and the reason for the return, especially if it involves a heatless styling product like the curler.

Please note that we may request for you to email photos and/or a video of damaged or defective hair tools and styling curlers prior to sending the heatless curler items back. We may also provide you with troubleshooting steps, as it is required to speed up the return process and assist you in avoiding any return processing fees. Other instructions: Some products on limited-time sale do not support returns or exchanges for non-quality issues. Please refer to the product details page for specifics. For returns or exchanges due to non-quality issues, a warehouse handling fee may be charged to cope with the current USPS overload caused by the UPS strike.

If the return of curler or hair product is approved, you will receive further directions on shipping the item(s) back to us.any refund, store credit, or replacement will be issued once the return has been received and processed.Contact us [email protected] if you have questions about heatless technology, hair care products, or curler maintenance.